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There should be a list for

Posted: Tue Feb 16, 2016 5:33 pm
by Long Run
the many ways this is a bad subscription renewal letter:
Adrienne LaFrance, staff writer The Atlantic, attempted to cancel her subscription to Harper’s magazine and received the most extraordinary letter – pleading with her to reconsider.

The envelope itself probably got the alarm bells ringing.
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http://www.thepoke.co.uk/2016/02/11/can ... al-letter/

Re: There should be a list for

Posted: Tue Feb 16, 2016 8:12 pm
by wesw
wow.

I would never ever re subscribe after that snotty letter.

when I let my Economist subscription lapse, they were very nice and offered me every opportunity to re-up with extra discounts.

i felt loved and appreciated.

i still didn t renew..., but i would.