Plan B Forum

Friday, May 27 2011

Elderly patients dying of thirst: Doctors forced to prescribe drinking water to keep the old alive, reveals devastating report on hospital care

By Sophie Borland

Last updated at 12:32 PM on 27th May 2011

Doctors are prescribing drinking water for neglected elderly patients to stop them dying of thirst in hospital.

The measure – to remind nurses of the most basic necessity – is revealed in a damning report on pensioner care in NHS wards.

Some trusts are neglecting the elderly on such a fundamental level their wards could face closure orders.

Failing: The Royal Free in Hampstead, London, was one of three hospitals that were not meeting basic standards required by law during recent visits

The snapshot study, triggered by a Mail campaign, found staff routinely ignored patients’ calls for help and forgot to check that they had had enough to eat and drink.

Dehydration contributes to the death of more than 800 hospital patients every year.

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Another 300 die malnourished. The latest report – by the Care Quality Commission – found patients frequently complained they were spoken to in a ‘condescending and dismissive’ manner.

The watchdog said three of 12 NHS trusts visited in the past three months were failing to meet the most basic standards required by law.

They were: Worcestershire Acute Hospitals NHS Trust, Ipswich Hospital NHS Trust and Royal Free Hampstead NHS Trust in North London.

The findings follow a joint campaign by the Mail and the Patients Association last year which exposed shocking examples of substandard care.

Similar failings were highlighted earlier this year by the Health Service Ombudsman who cited cases of patients left to become so thirsty they could not cry for help.

Since February, a team of inspectors from the CQC – including a nurse and an elderly patient – have been visiting 100 NHS trusts unannounced to check elderly patients are treated with dignity.


Stamping it out: Health Secretary Andrew Lansley ordered the review by the CQC to put a quick end to poor patient care

They found other, less serious concerns at a further three trusts: Imperial College Healthcare NHS Trust and Homerton University Hospitals NHS Foundation Trust in London and the Wye Valley NHS Trust – meaning just half of hospitals were providing the most basic standards of care.

The results of the remaining trusts will be published later this year but the watchdog said the findings from this first wave of inspections was likely to be a ‘snapshot’ of all hospitals across the country.

At Alexandra Hospital in Redditch, Worcestershire, inspectors reported ‘major’ concerns on nutrition. Doctors often have to prescribe ‘drinking water’ for patients to ensure nurses remember to give them enough fluids.

At Ipswich Hospital, the elderly are made to suffer the indignity of using a commode by their bedside because staff are too busy to take them to the toilet.


Inspectors also found routine examples of patients’ meals being dumped by their bed while they were asleep and then taken away again untouched.

Emergency call buttons are often left out of patients’ reach and they often have to press them seven times before a nurse responds. One elderly man was forced to attract attention by banging on his water jug or shouting.

Other concerns included staff not closing the curtains around a patient’s bed before examining them. The three failing trusts will be given several months to improve before being inspected again. If they are still not deemed to be up to scratch the worst could be fined, and the relevant wards shut down.

Katherine Murphy, chief executive of the Patients Association, said: ‘The overwhelmingly majority of people of this country would never treat their older friends and relatives like this, and yet this is the experience of too many people on hospital wards.

‘These are not the extras, these are not try-to-dos. These are must-dos.’



Michelle Mitchell, of Age UK, said: ‘Every patient should be properly fed and treated with dignity as part of basic care in hospitals, and it is extremely worryingly that a quarter of the first twelve hospitals to be spot checked were non-compliant in both areas.’

Health secretary Andrew Lansley said: ‘The most important people in the NHS are its patients – that’s why I wanted the CQC to look into the treatment of older patients and stamp out poor care fast.’

Figures released by the Office for National Statistics revealed that in 2009, 816 hospital patients were listed on death certificates as having died suffering from dehydration.

© Associated Newspapers Ltd

The Hen wrote:At times I wish we would consider our elderly like the Japanese do and revere them.

(Even if I am only after a bit of reverence in my old age.)

SisterMaryFellatio wrote: There are on the odd occasion and it is a lot rarer than the above scenario....that a family will have so much love and concern for their elderly parents - it never fails to touch me.

Still to this day i will never forget a son with his 80 year old mother who had raging dementia.....she was obviously a theatre goer in her prime and had a penchant for musicals......instead of being a Dementia patient who bites slaps and screams she could sing countless songs from countless musicals and would burst into song at the most inappropriate times and he would sing along with her holding her hand and set the whole ED laughing!

I have seen both Nursing homes and families send in the elderly on Xmas Eve

Lord Jim wrote:

I have seen both Nursing homes and families send in the elderly on Xmas Eve

Good Lord, does it get any lower than that?

If there is any justice at all, one day the same thing will happen to them...

SisterMaryFellatio wrote:

Lord Jim wrote:

I have seen both Nursing homes and families send in the elderly on Xmas Eve

Good Lord, does it get any lower than that?

If there is any justice at all, one day the same thing will happen to them...

Yep, believe me Jim it can go lower, the stories I could tell.



Much like the private health system here (which I work in) retirement, respite and aged care homes are businesses and at the end of the day their number one priority is MONEY and not patient care that ALWAYS comes secondary!

After what i have witnessed in my job i do not want to go into an Aged Care home and yet i also would not want to put upon my son and be a burden to him.

Solution...when I am no longer able to wipe my own arse....a bottle of bourbon and a plethora of drugs!