RETAILER Gasp Jeans is the laughing stock of the internet today after a disgruntled customer’s email exchange with the clothing chain went viral.
Keara O’Neil emailed Gasp on Monday after an encounter with a sales assistant at the brand’s Chapel Street store.
In her email complaint, Ms O’Neil said she entered the shop on Saturday with three friends to buy bridesmaid dresses.
She said the male sales assistant ‘‘barged in’’ to her changeroom and repeatedly encouraged her to buy a dress that did not fit her.
When the customer said she’d think about it, he asked whether it was the price she was concerned about. Ms O’Neil says she reiterated that she’d think about it, allegedly prompting the response: ‘‘With your figure I really think you should buy it.”
Ms O’Neil said she got changed and quickly left – but not before a parting shot from the salesman: “Have fun finding something at Supre.”
The company’s response to Ms O’Neil’s complaint has created a social media sensation.
In it, the sales assistant is lauded as a ‘‘retail superstar’’ and the anonymous sender goes on to take grammatically-challenged swipes at Ms O’Neil.
“[The person] whom served you is a qualified stylist whom has a sixth sense for fashion, and [his] only problem is that he is too good at what he does, and as I am sure you are aware, people whom are talented, generally do not tolerate having their time wasted, which is the reason you were provoked to leave the store.
‘‘[He] is a retail superstar, who possess unparalleled ability, and I am sorry you feel upset by him, but he knew you were not going to buy anything before you even left your house.
‘‘Our range is worn by A-list celebrities to the likes of Kim Kardashian, Selena Gomez and Katy Perry to name only a few.”
Matt Chidgey from Gasp confirmed: ‘‘Yes this email is legitimate’’.
http://www.smh.com.au/small-business/se ... 1kyta.html
service with a....
service with a....
“If you trust in yourself, and believe in your dreams, and follow your star. . . you'll still get beaten by people who spent their time working hard and learning things and weren't so lazy.”
Re: service with a....
Wow.
I wonder how long Chris and Matt keep their jobs?
Her complaint could be validated by other customers who weren't with Keara's party and who also left in disgust.
I wonder how long Chris and Matt keep their jobs?
Her complaint could be validated by other customers who weren't with Keara's party and who also left in disgust.
Bah!


Re: service with a....
A store called Gasp Jeans sells bridesmaid dresses?
Were they planning on a Hee Haw theme for the wedding?
Were they planning on a Hee Haw theme for the wedding?
"The dildo of consequence rarely comes lubed." -- Eileen Rose
"Colonialism is not 'winning' - it's an unsustainable model. Like your hairline." -- Candace Linklater
"Colonialism is not 'winning' - it's an unsustainable model. Like your hairline." -- Candace Linklater
Re: service with a....
I stand corrected, it looks like a fairly upscale shop which leads me to wonder why its name refers to jeans.
"The dildo of consequence rarely comes lubed." -- Eileen Rose
"Colonialism is not 'winning' - it's an unsustainable model. Like your hairline." -- Candace Linklater
"Colonialism is not 'winning' - it's an unsustainable model. Like your hairline." -- Candace Linklater
Re: service with a....
I believe they started as a jeans shop and went downhill from there Scoot.
Why is it that when Miley Cyrus gets naked and licks a hammer it's 'art' and 'edgy' but when I do it I'm 'drunk' and 'banned from the hardware store'?
Re: service with a....
And here is the good ol' Daily Mail's take on the story.
I LOVE how so many of the commentators have been appalled by the grammar of the rude response email

I LOVE how so many of the commentators have been appalled by the grammar of the rude response email

Bah!

