A French woman who received a telephone bill for an amount equivalent to nearly 6000 times the country's annual economic output has had the real amount she owed waived — after finally convincing the company they must have made a mistake.
Solenne San Jose, from Pessac in the Bordeaux region of southwestern France, could not believe her eyes when she opened the bill to discover she was being asked to pay 11,721,000,000,000,000 euros to close her account.
In Australian dollars, that equates to $14.8 quadrillion."There were so many zeroes I couldn't even work out how much it was," she said.
San Jose's alarm mounted when operators at Bouygues Telecom told her they could not amend the computer-generated statement or stop the balance from being debited from her bank account.
Only after a series of frantic calls did the company finally admit the bill should have been for €117.21 (AUD$148).
Bouygues Telecom told AFP the mix-up had been due to a printing error and a subsequent misunderstanding between the client and staff at their call centre.
Big bill
Big bill
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MajGenl.Meade
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Re: Big bill
Bo. o. o. o. o. o. gus!Bouygues Telecom
Ray Magliozzi
For Christianity, by identifying truth with faith, must teach-and, properly understood, does teach-that any interference with the truth is immoral. A Christian with faith has nothing to fear from the facts