Poor Deprived Little Kids...

[Joe Guy]

They will never be able to replace their defective self-centered whining victim parents.

'We watched our kids cry on Christmas': Parents are furious after disaster with the holiday's hottest toy

Kate Taylor, provided by
Published 7:42 am, Wednesday, December 28, 2016

For many people, Hatchimals just went from being the holiday season's hottest toy to being one of the most heartbreaking presents around.

Dozens of parents are now speaking out about malfunctioning Hatchimals after their children unwrapped the toy and realized they could not convince the robotic critters to hatch.

One of the things that made Hatchimals one of the most in-demand presents this holiday season is the hatching process. Hatchimals are sold still encased in their eggs. Users have to play with and nurture the egg for up to an hour, listening to the cooing Hatchimal inside as it pecks its way out of the shell.

However, according to many parents, the hatching never occurred — and at least one is now threatening to sue the maker of Hatchimals.

Nicole Kijurina, a mother in Canada, told Business Insider that she purchased three Hatchimals. She kept two for her daughters, and donated one to a family in need.

"Of course no good deed goes unpunished," Kijurina told Business Insider. "To my surprise both of my Hatchimals for my girls did not hatch. One just kept [flashing] red eyes [through the shell] and the other wouldn't spin or move. I ripped the eggs open as requested by both my girls who were crying and heartbroken, because let's face it, the hatching is the best part."

If Spin Master — the creator of Hatchimals — does not respond to Kinjurina's email asking for assistance by January 3, she says she plans to file a class action lawsuit against the toy maker seeking compensation.

Kinjurina isn't alone in her struggles. The toy maker's Facebook page has been flooded with angry comments.

"The gift was given and excitement raged... excitement turned to depression and sadness," reads a comment from one disappointed buyer. "My granddaughter tapped and turned upside down her egg for hours. She followed the steps and after half a day it would not hatch... I was devastated. Had waited forever to see her smile and instead was greeted with a frown and a 'it won't hatch Papaw.'"

Others said that their Hatchimals did hatch — but only after a long effort.

"It's bad! My nephew went to bed crying last night about his hatchimal that we have been trying to hatch since Christmas day!" one Facebook user said. "It just was sleeping in the egg, we hatched it ourselves this morning and it's still just snoring and not doing anything else."

Still others said their Hatchimals quickly broke after hatching.

"I had purchased a Hatchimal for my grandson for Christmas, it hatched and work for about 45 min when it shut down and refuses to wake up again," reads one such comment. "My 7 year old Grandson is heartbroken thinking his 'pet' died. Can you please help make this right?"

Spin Master said in a statement to Business Insider Wednesday that the company is committed to resolving the issues and apologized to those dealing with malfunctioning toys.

"While the vast majority of children have had a magical experience with Hatchimals, we have also heard from consumers who have encountered challenges," the statement reads. "We are 100% committed to bringing the magic of Hatchimals to all of our consumers. To ensure all queries receive a timely response, we have increased the number of Consumer Care representatives, extended our hours, and increased the capacity for callers in the queue to help prevent calls dropped due to the holiday volume."

The toy maker also recommended looking at troubleshooting tips on the Hatchimal website, as well as the video 'Top 5 Things To Know About Hatchimals.'

Spin Master's customer service line has reportedly been overwhelmed by complaints, with Facebook users saying they have waited up to two hours to speak with a customer service representative.

Angry parents are demanding replacement Hatchimals.

"I sincerely hope you will replace all of our defective hatchimals BEFORE releasing more to the stores!" reads one Facebook comment. "We waited in lines. We watched our kids cry on Christmas. We deserve to have our problems fixed before you cash in on more sales!"

Hatchimals were one of the most sought-after gifts this year. Retailers like Walmart and Toy-R-Us faced Hatchimal shortages. Some who managed to get their hands on Hatchimals resold the toys online for hundreds of dollars.

source

[RayThom]

As with many crappy toys from China this things will probably be found to be loaded with carcinogens.

Caveat emptor.

[Lord Jim]

Anyone who has experienced the look of disappointment on a small child's face when a much looked forward to Christmas or birthday present fails to work as expected will empathize with the reaction of the parents...

[Long Run]

Yeah, that and "some assembly required" will bring the Christmas mood to a fast stop.

[Joe Guy]

Anyone who has experienced the look of disappointment on a small child's face when a much looked forward to Christmas or birthday present fails to work as expected will empathize with the reaction of the parents...

I can understand the parents' disappointment and being upset, but threatening to sue the company? What are they teaching their children? It's okay to make yourself out to be a victim when things don't go your way? Any disappointment can be turned into cash? Mommy and Daddy will sue anyone who gives you something that doesn't work?

Remember, it's all about you, son. Don't forget that. If things go wrong, it's somebody's fault but not yours. Don't let anyone give you a free replacement for something when you can hold out and sue them for emotional distress.

[Lord Jim]

at least one is now threatening to sue the maker of Hatchimals.

I agree that's over the top, but from that article it doesn't look like that was a common reaction...

(In fact even that person seems to be saying they're only going to start a lawsuit if they don't get a response:)

If Spin Master — the creator of Hatchimals — does not respond to Kinjurina's email asking for assistance by January 3, she says she plans to file a class action lawsuit against the toy maker seeking compensation.

I can certainly understand expecting the defective toy you bought being replaced before new ones are being sold in the stores...

[Joe Guy]

Why is this story even in the news then? If I buy something and it doesn't work I don't go on Facebook and put down the company and threaten to sue them before they respond to me.

Everybody is a victim nowadays. I've become a victim of of the faux victimized who dwell in their faux victimhood and are teaching victimology to their children.

[oldr_n_wsr]

victimology

Sounds like a great religion.

[ex-khobar Andy]

When I was 10 we lived in Montreal, and I got a Maurice Richard hockey stick for Christmas. I still couldn't score on Edgar Lanthier when he was in goal. I cried and I cried and I cried . . . . No I didn't- I learned how to lift a puck (still one of the most satisfying moments of my life and I am sure our Canadian readers can relate) and managed to score on Edgar.

I am sure that this is more to do with the parents than the kids in many cases. Kids are strong and will play with something else if Object A fails to satisfy. Some parents may have seen this as their shot at the American Dream: something mildly irritating happens to you which you can, with some manufactured emotional hurt and a degree of plausibility, blame on someone else with deeper pockets than you have.

[rubato]

Maybe the children are dead, or zombies! Either way they would lack body heat or sufficient mobility to get the toy to work.

Try giving the supposedly defective toys to verified living non-zombie children before sending them back.


I bet you didn't think of that.


yrs,
rubato