I don't say the customer is ALWAYS right, but...

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BoSoxGal
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Re: I don't say the customer is ALWAYS right, but...

Post by BoSoxGal »

Not to diminish your frustration, Scooter, but I'm guessing the sale price on your pickles wouldn't have saved you more than a dollar and how much time have you spent frustrated over the error?

Time is money, and I'm sure yours is pretty valuable. ;)
For me, it is far better to grasp the Universe as it really is than to persist in delusion, however satisfying and reassuring.
~ Carl Sagan

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Sean
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Re: I don't say the customer is ALWAYS right, but...

Post by Sean »

Yes, but you can't put a price on a principle BSG? ;)
Why is it that when Miley Cyrus gets naked and licks a hammer it's 'art' and 'edgy' but when I do it I'm 'drunk' and 'banned from the hardware store'?

Liberty1
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Re: I don't say the customer is ALWAYS right, but...

Post by Liberty1 »

I agree BSG, I pick my battles. But others like my wife focus totally on principle.
I don't give a damn for a man that can only spell a word one way. Mark Twain

dgs49
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Re: I don't say the customer is ALWAYS right, but...

Post by dgs49 »

Rubato's real-life work experience seems a little off to me. There are millions of people who have risen up from "shit" jobs to the executive suite (in this case, store manager). It happens all the time in fast food, retail, and the service industries.

Because most clerks, security guards, etc. have a lousy attitude, employers are more than grateful when they find one who is conscientious.

To assume that because someone is a cashier they don't give a shit is...

Let's just say it says more about you than it does about cashiers.

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loCAtek
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Re: I don't say the customer is ALWAYS right, but...

Post by loCAtek »

Now-now, what Scooter is doing is best for the company; if they shape up their service, they'll keep him as a customer and may earn some else's business too. You don't get ahead in retail by alienating your customers.

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